To our valued patients:
Low Country Dermatology is carefully monitoring the coronavirus (COVID-19) outbreak and is working hard to protect our patients, providers, and staff. We are closely following the recommendation and updates from the Centers for Disease Control (CDC), Georgia Department of Public Health (DPH) and the World Health Organization (WHO). Please remember this is a fluid situation, and this document may be updated at any time.
Prior to Appointments:
We would kindly ask that all patients and their guests who are experiencing symptoms of a fever or an upper respiratory infection, or who have been exposed to a person with coronavirus or flu, please reschedule their appointments and surgical procedures. In such cases, we would recommend seeking medical attention with your primary care provider, urgent care facility or local emergency room. In addition, we ask the following patients to reschedule any non-urgent appointments:
- Patients over the age of 65.
- Patients with any serious chronic medical conditions, such as respiratory disease, cardiovascular disease, diabetes, liver or kidney disease, internal malignancies, or immunosuppression.
- Elective procedures, such as surgery, filler, or injectable agents.
- Any patient with cosmetic concerns.
- Any patient with no active concerns.
For all patients, please note that as of Tuesday, March 24th, we will have Telehealth capabilities for routine established patient visits not requiring an in-office visit. This application also provides a secure cell phone messaging platform to communicate with our office staff about appointments, prescriptions or other concerns! Please follow the link to register: www.klara.com. This messaging app requires the use of your cell phone number. If it doesn’t recognize your name, please call the office to ensure we have your cell number on file.
If you are coming for an appointment, please update your personal, medical, and insurance information on our patient portal prior to your visit. Please call the office if you need to activate your patient portal.
Please arrive alone, unless a companion is required. You may call or text to let us know you have arrived, and we can contact you when you may be seen to limit time in the waiting room. If you do not have a patient portal with Low Country Dermatology, please come in to receive the necessary patient check-in forms. You may return to your car to fill out these forms and wait for your appointment.
We will be screening all patients upon arrival, and if there is a history of symptoms or exposure, we will reschedule your appointment to a later date or to a Telehealth visit.
We care about the health and well being of our patients, and we will take every measure we can to keep our facility clean, disinfected, and up to date with the latest recommendations from the CDC.
Protecting yourself and others:
According to the CDC, the best way to prevent illness is to avoid being exposed to this virus. Older adults and people who have severe underlying chronic medical conditions like heart or lung
disease or diabetes seem to be at higher risk for developing more serious complications from COVID-19. You can take steps to help protect yourself by washing your hands with soap and water often for a least 20 seconds especially after you have been in a public place or after blowing your nose, coughing or sneezing. If soap and water are not available, use a hand sanitizer with at least 60% alcohol. Avoid touching your eyes, nose, and mouth with unwashed hands. Visit www.cdc.gov for more information.
Thank you for your cooperation during this challenging time. Please don’t hesitate to contact us with any questions or concerns.
- By phone (912) 354-1018
- By secure messaging at www.klara.com